"Gumzzz.com", "we", "our" means the company Gumzzz Technology SRL, headquartered in Cluj-Napoca, Ștefan Mora no. 6, registered at the Trade Register of Cluj-Napoca, having a CUI: 42427830, e-mail [email protected], phone number 0758887838.
"Website" or "platform" means the website and applications on which access to dental services is made available, owned, controlled, managed, maintained and/or hosted by Gumzzz.com. "Procedures", "treatments", "packages", "vouchers" means various dental services that can be ordered, obtained, purchased, paid, reserved, combined or consumed by you from the dental service providers.
"Dental services provider", "Clinic", "Dental unit", "Doctor" means the provider of dental services (doctors, clinics and dental units) or any other product/service related to dental services available on Gumzzz.com.
Through the platform, we (Gumzzz.com and its affiliated partners) provide a virtual space through which dental service providers in professional business and dental practice can advertise, sell and promote and/or offer (if applicable) dental products and services for ordering, purchasing, booking and through which visitors of the platform (consumers) can discover, search, compare, order, reserve and pay dental services. By using the "pay now" button you enter into a contractual relationship (which is legally binding) with a dental service provider where you make the reservation or from which you buy a product or service (as applicable).
From the moment you make the reservation or pay for a service, we act as an intermediary between you and the dental service provider, transmitting your reservation data to the service provider and sending you a confirmation email for and on behalf of the service provider. Gumzzz.com does not (re)sell, rent or offer any (dental) product or service.
When we provide you the services from the platform, the information we transmit is based on the information that the dental service providers transmit to us. As such, dental service providers, when promoting their products and services on the platform, receive access to our systems through which they are exclusively responsible for updating information on prices/taxes, availability and services, policies and other conditions that apply and are published on Gumzzz.com.
Although we make every effort to verify the accuracy of the information, we will not verify whether or not and we do not guarantee that all information is accurate, complete or correct, nor can we be held responsible for any errors (including obvious typographical errors), any interruptions (caused by temporary/partial defects), repairs, updates or maintenance of our platform, for inaccurate, inaccurate or non-transmitted information. Each dental service provider remains responsible for the accuracy, completeness and accuracy of the information (descriptive, including prices/taxes, policies and availability) presented on our platform. Gumzzz.com does not constitute and should not be regarded as a recommendation or support of the quality, level of services or classification, the type of service of any clinic and practice services listed on the platform, but this is encouraged among consumers of these services that they can offer. reviews relevant to the services they purchase through Gumzzz.com.
The services offered on our platform are available exclusively for personal and non-commercial use. Therefore, you are not allowed to resell, deep-link, use, copy, display, save or reproduce any content or information, software, reservations or products and services available on the Gumzzz.com platform for any business or commercial or competitive purpose.
Please read the terms and conditions carefully before using the Gumzzz platform.
By using the Gumzzz website you confirm that you accept these terms and conditions of use and that you agree to abide by them.
If you do not agree to these terms and conditions, you must not use our website. We recommend that you print a copy of these terms for future reference.
From time to time, we make changes to these conditions. Whenever you want to use our site, check these terms to make sure you understand the terms that apply at that time.
We may make changes to our site, update and modify the content of this site to reflect changes made to our products and services, user needs and our business priorities. We will try to provide you with reasonable notice of any major changes made.
We do not guarantee that our website or any content on it will always be available or uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business or operational reasons.
Consumers can search, compare prices, get informed, read reviews, book and purchase dental services from anywhere in the world. Gumzzz.com constantly lists new dental service providers from different countries in order to include in one place all the dental services available on the market. This gives consumers a transparent, secure, intuitive and complex virtual space to benefit from the best offers on the market according to their needs/requirements/location or budget.
Only customers who have benefited from the service/product purchased through the platform will be invited by Gumzzz.com to evaluate the satisfaction with the service or the supplier through a rating from 1 to 5 stars. The complete evaluation of the clients can be seen in the profile of each dental service provider and has the sole purpose of informing the (future) clients about your opinion about the service and the quality of the chosen dental service provider. Gumzzz.com does not compensate or reward any customer for posting a review or comment. We reserve the right to modify, decline and delete reviews at our discretion, to the extent that it violates our review policy.
We do not accept comments that contain insults, offensive expressions, strong language, indecent words and we accept instead constructive feedback and real consumer opinions regarding the services and products purchased through the Gumzzz platform.
Dental service providers (clinics and dental offices) pay a commission (representing a small percentage of the service price) to Gumzzz.com after the user has consumed the product or service purchased through the platform. Dental service providers can improve their ranking through visibility enhancement tools. The use of tools to increase visibility is at the discretion of the dental service provider and may be used from time to time and from one service to another. Only dental service providers that have a commercial relationship with Gumzzz.com (through a contract) will be available on the platform. Gumzzz.com is not an open platform (like Amazon or eBay) where end users can make their product/services available. Gumzzz.com does not allow nonprofit parties to offer or sell products on or through Gumzzz.com.
The prices offered by dental service providers are very competitive. All prices for the services listed on the website are displayed including VAT/sales tax and all other fees. Prices are in LEI (RON) and US dollars ($). The prices expressed on the platform are per selected user/service. The applicable fees and commissions (including the reservation fees) can be modified by the dental service provider in case of a non-presentation or in the case of a cancellation later than 24/48 hours after the reservation date.
If applicable and available, certain dental service providers provide the opportunity for the services or products ordered to be paid (in whole or in part and according to the provider's payment policy) to the service provider during the dental service reservation process. For some services, an advance payment is required (for example: for booking the consultation/treatment data), through secure online payment methods (within the limit supported and offered by your bank). For certain products and services Gumzzz.com facilitates the payment of your purchases for and on behalf of the dental service provider.
Payments are securely processed directly from your credit/debit card or from your bank account to the service provider's bank account through a third party payment processor. For certain prices, procedures or special offers (non-refundable), please be aware that dental service providers may require payment to be made on the spot by wire transfer (if available) or with your credit card and therefore your card. credit can be pre-authorized or debited (sometimes without the possibility of repayment) when booking the chosen dental service.
Please carefully check all reservation details for the service/product chosen before making your reservation. Gumzzz.com is not liable for any kind of fee authorized (allegedly or incorrectly) by dental service providers (including prices paid in advance, non-payment or cancellation of payment) of your credit card.
Gumzzz.com offers consumers the opportunity to purchase in advance products or services provided by clinics and dental offices. These may be reservations for dental consultations, dental procedures and treatments, value vouchers, special/promotional offers and/or gift vouchers.
Gumzzz.com does not deliver any physical product. Gumzzz.com electronically sends newsletters, vouchers, discount codes or payment/reservation confirmations that consumers receive on their email address and/or mobile phone number provided upon registration on the platform. The vouchers sold by the Gumzzz.com platform are in digital format. Gift vouchers or vouchers are issued by Gumzzz and the services are provided by the dental service providers, the full responsibility for their provision being the liability of them.
If you wish to review, modify or cancel the service purchased through Gumzzz.com, please go to the confirmation email and follow the instructions contained therein. Please note that you may be required to pay for cancellation in accordance with the cancellation, non-presentation or (pre)payment policies of the chosen dental service provider or you will not be entitled to reimbursement of any (pre)paid amount. We recommend that you carefully read the cancellation, non-presentation and (pre)payment policies of the service provider (the clinic) from which you want to purchase products or services.
If you arrive later than the scheduled time, make sure you communicate this promptly and early to the provider from which you purchased the services so that he knows when to wait and to avoid charging fees for non-presentation. Gumzzz.com accepts no responsibility or liability for the consequences of your late arrival at the consultation/treatment or in connection with any cancellation or collection by the service provider of the non-payment fee.
With regard to value vouchers or services, Gumzzz.com undertakes to refund all amounts received as payment from you within 30 days of purchase, if you request this within this time frame. The request for cancellation/return of the value of the purchases of vouchers made through Gumzzz will be made either through the cancellation form or through the live chat provided on the website.
Each request for the return of the vouchers is analyzed individually and treated with the utmost seriousness by our team. Your request will be confirmed by email. Please use the same email address used when communicating with us when registering on the platform. Please always reply to the last email received from Gumzzz regarding your request. We are not responsible for any delay due to the fact that you have not complied with the instructions that you will receive from us or our agents.
The refund of the amount paid for the purchase of services/products from Gumzzz.com can be made in your account from which the payment was made. If you request the return of the money in another bank account to the one used in the purchase, it may be subject to the motivation of this request and may take at least 3-5 working days, depending on the bank associated with your account. You will receive the confirmation of your request by email.
Any request to return the products/services purchased through Gumzzz by any method other than those described above will not be considered.
Vouchers are valid 12 months after purchase and are not transferable. Once canceled/returned they will be canceled, so they cannot be used when purchasing services from the platform. Gumzzz.com reserves the right not to return the value of expired vouchers.
We consider the protection of the information regarding the Users of our website (visitors, potential customers, customers, hereafter referred to as Users) as a matter of utmost importance, so we make every effort to feel safe when giving us your data. personal through the use of our website.
The following persons are involved in the processing of your Personal Data:
Gumzzz Technology SRL, based in Cluj-Napoca, Ștefan Mora no. 6, registered at the Trade Register of Cluj-Napoca, having a CUI: 42427830.
We process personal data of the visitors of the presentation page by collecting emails for creating a database through the gumzzz.com pre-launch platform (hereinafter referred to as the "website", launched on March 16, 2020 ). This means that data is needed in particular for:
In case you have decided to receive information about news and special offers, we process your data in order to send you commercial information, such as: marketing information about the launch of the platform, special offers or discount coupons.
We process the following personal data that is necessary for you to:
Personal data are processed in accordance with Regulation no. 2016/679 of the European Parliament and the European Commission (EU) of 27 April 2016.
We process your data based on the consent expressed at the time of registering on the website and when confirming the transactions made on the website.
Your consent to the processing of your personal data is voluntary. However, if you refuse to consent, it will be impossible for you to register and process through the website.
The rights set out above may be exercised in certain circumstances or may be subject to certain conditions, exclusions or exceptions as specified in the applicable data protection law.
We have the obligation to inform you no later than one month after receiving each such request regarding the actions we have taken on its basis
We retain your personal data until you request the deletion of your email from our database. Your email may be deleted both at your request, but also as a result of the withdrawal of your consent regarding the processing of your data, your objection regarding the processing of the data as well as in the case of the request for deletion of the data.
Our systems will be limited to retaining such archival information about your transactions to which data retention is linked, for example in connection with any claim you may have, such as in connection with the legal guarantee or in connection with legal provisions that govern us. are mandatory.
You can send us any notifications or requests regarding personal data by using the email address: [email protected]
We may entrust the processing of your personal data to our contractual partners to the extent that it is necessary to perform the appointments, for example to enter you into the database of the dentist you have chosen in order to process your appointment.
The personal data of the Users will not be transferred outside the European Union.
You can subscribe to our newsletter by providing your email address and consent regarding the processing of your personal data in order to receive commercial and marketing information. We use the newsletter to inform you about the latest offers (for example: new services, special offers or gift vouchers). You can unsubscribe from the newsletter at any time by using the email address [email protected]
If you do not want Facebook to get information about your visit to the website, we advise you to log out of your Facebook account.
Our website uses Google Inc. web analytics mechanisms. ("Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA"): Google Analytics, Google Double Click, and Google Tag Manager. Google Analytics, Google Double Click and Google Tag Manager Cookies that allow the analysis of the use of websites. The information obtained through cookies is usually sent to the US Google server and archived.
If the function of transforming the IP address into an anonymous date is started for this website, the user's IP address is first reduced by Google. It concerns the Member States of the European Union and other states mentioned in the EEA Agreement. Only in exceptional cases is the full IP address sent to the Google server in the US and reduced there. In this way, the function of transforming the IP address into an anonymous date will be activated on our website. At the request of the website operator, Google will use this information to analyze website traffic, compile reports on website activity and other services related to website and internet usage. The IP address transmitted by the user's Internet browsing program through Google Analytics is not stored with other Google data.
The user can block the saving of cookies in the Internet browsing program. In this case we would like to emphasize that the full use of all the functions of the website will not be possible. Beyond this, the User may block the saving of data collected by cookies related to the traffic on the site (including the IP address) and sent to Google, as well as the distribution of this data by Google by downloading and installing a plug-in available at the following link: https://tools.google.com/dlpage/gaoptout
The Website may contain links/links to web pages belonging to third parties. We do not have control over these third-party pages, we do not monitor them and we cannot be held responsible for the data protection carried out by these third parties or the content of those pages.
Last updated April 9, 2020.